Blog: Is there anything else we can do for you?
A simple question like ‘is there anything we can do for you?' is what makes the difference and that's what we like to do at Hello Housing. Just that little bit of extra attention makes our tenants feel at home and happy with our service. And a happy tenant also makes us happy in our work.
Hello Housing is an agency letting apartments in prime locations to expats. But that should not be all, in our opinion. Hello Housing has an expat state of mind. At Hello Housing we assume the role of expat by providing our tenants with just that little bit of extra service. An expat deserves to be able to concentrate on his or her work. We take care of the rest.
Just a bit of extra care
We don’t feed the cat when the tenant is on holiday, but we do arrange for someone to check in immediately in case of a small repair, if the Wi-Fi doesn’t work properly or if a bulb needs to be replaced.
‘Since COVID-19 we regularly send an email to our tenants asking if there is anything we can do for them. They might be stuck in another country due to a lockdown. In that case, we go to the apartment and check the fridge, to make sure that the tenant won’t be taken by surprise with unpleasant smells when he or she comes home,’ says Sales Manager Bas van Rijthoven.
COVID-19 impact
COVID-19 also affects the way people experience their living environment. They are less likely to go out and they often work at home. As a result, the quality and size of a living space are more important.
‘This trend and requirement is also reflected in letting apartments to expats. Fortunately, we can guarantee accommodation from 80 to 130 m². Additionally, the furnishings are of a high quality, which means that despite the temporary nature of their stay, they will still be able to feel at home. Simple things like this can make all the difference. So nowadays we have at least one desk in every apartment for tenants who work from home.’
24/7 service
Anyone who rents an apartment from Hello Housing can expect a proactive, service-oriented approach. Should there be a problem, our agents are available 24/7. Interested to know how we could help you? Just give us a call and we will be happy to explain how we can help you or your employee find a great home.